• Video Member Service Representative

    Posted Date 7 days ago(7/9/2018 3:53 PM)
    ID
    2018-1659
    # of Openings
    1
    Job Locations
    US-NV-Reno
    Category
    Member Service/Support
    Type
    Full-Time (40 Hours)
  • Overview

    Greater Nevada Credit Union has an exciting opportunity for an enthusiastic individual who wants to help people Live Greater!

     

    Video Member Service Representatives (VMSR) are responsible for performing services and sales functions through Interactive Video Teller Machines (ITMs), telephone and electronic communication channels. These duties, combined with providing exceptional member service, are why our membership voted Greater Nevada one of the top financial institutions in northern Nevada!  

     

    Need more reasons to join Greater Nevada?

     

    Greater Nevada Credit Union continually focuses on enhancing the lives of its employees by offering competitive wages and great benefits. We pride ourselves on a greater culture and that's why we've been recognized as the #1 Best Place to Work in the Reno/Tahoe Area. Greater Nevada Credit Union has been helping Nevadans with their financial needs since 1949 and has seen expansion in all areas of business. Would you like to help more people Live Greater? At Greater Nevada, we engage our team members by offering exciting growth and professional development opportunities, rewards for outstanding commitment to our members, and support of community involvement that encourages living Greater. Ready to achieve Greater Success and join a growing team in Northern Nevada and Las Vegas? Apply today and see what it means to Live Greater! 

    Responsibilities

    • Enhancing member experience by serving members in a professional, courteous and efficient manner through prompt handling of teller transactions via the ITM video conferencing system
    • Sell additional services by recognizing opportunities to up-sell accounts; explaining products and services
    • Following established procedures 
    • Exploring opportunities to add value to the member experience 

    Qualifications

    • Excellent Communication Skills
    • Analytical and Problem Solving Skills
    • Exhibit Friendly and Outgoing Personality
    • Sales Skill and Experience
    • Effective Relationship Building Skills

     

     

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