• Member Resource Representative

    ID
    2018-1726
    # of Openings
    1
    Job Locations
    US-NV-Reno
    Posted Date
    3 weeks ago(10/4/2018 9:30 AM)
    Category
    Member Service/Support
    Type
    Full-Time (40 Hours)
  • Overview

    Greater Nevada Credit Union is seeking an enthusiastic individual who wants to Be Part of Something Greater! Our Member Resource Representatives perform sales and maintenance and operational duties within the Member Resource Center (Call Center) in South Reno through both telephone and electronic communication channels. These duties, combined with providing exceptional member service, are why our membership voted Greater Nevada one of the top financial institutions in northern Nevada! 

     

    Ready to join our team as a Member Resource Representative? Apply today and find out what it means to Live Greater!  

     

    Why Join Greater Nevada?

     

    Greater Nevada Credit Union continually focuses on enhancing the lives of its employees by offering competitive wages and great benefits. We pride ourselves on a greater culture and that's why we've been recognized as the #1 Best Place to Work in the Reno/Tahoe Area. Greater Nevada Credit Union has been helping Nevadans with their financial needs since 1949 and has seen expansion in all areas of business. Would you like to help more people Live Greater? At Greater Nevada, we engage our team members by offering exciting growth and professional development opportunities, rewards for outstanding commitment to our members, and support of community involvement that encourages living Greater. Ready to achieve Greater Success and join a growing team in Northern Nevada and Las Vegas? Please apply today and see what it means to Live Greater! 

    Responsibilities

    • Enhancing member experience by accepting ownership for accomplishing new and different requests
    • Sells additional services by recognizing opportunities to up-sell accounts; explaining products and services
    • Following established procedures 
    • Exploring opportunities to adding value to member experience 

    Qualifications

    • Previous customer/member service experience
    • Enjoy working with the public over the phone
    • Possess effective verbal and written communication skills
    • Strong attention to detail
    • Desire to provide advocacy inspiring levels of member service
    • Effective relationship building skills
    • Analytical and problem-solving skills

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