Greater Nevada Credit Union

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Greater Nevada Credit Union is looking for a dedicated professional with a passion for Helping More People Live Greater! About The Position: Senior Consumer Loan Underwriter is responsible for review, approval, denial or modification of consumer loan requests.  Higher levels of decision making are associated with this senior position.  Support Underwriter(s) in a junior capacity who can defer to the senior level approver for guidance. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater." - Review loan queues in assigned databases to facilitate timely processing of loan requests for members to ensure optimum service. - Review loan documentation for accuracy, compliance and quality. Verify information requested from members. - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act. Location and Travel Requirements - Greater Nevada Credit Union’s Eagle Station location: 451 Eagle Station Lane Carson City, NV 89701 - Located in an idyllic small community in beautiful Nevada - No travel required  Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred Qualifications - Working knowledge of regulations affecting consumer lending preferred - Working knowledge of loan operating systems preferred Skills & Competencies - Strong analytical and reasoning skills - Assist co-workers to resolve and decision escalated loans - Effective verbal and written communication skills - Ability to build and maintain working relationships in and outside of immediate department - Considers all relevant factors and uses appropriate decision-making criteria and principals - Develops other through coaching, feedback, exposure and strength assignments - Places a high priority on developing others - Provides appropriate guidance and direction based on people's capabilities Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  
Job ID
2021-2514
Type
Full-Time (40 Hours)
Location : Name Linked
Eagle Station
Default: Location : City
Carson City
Greater Nevada Credit Union is looking for a detail-oriented professional with a passion for Helping More People Live Greater! About The Position: The Branch Operations Specialist is responsible for performing service functions, generating sales referrals, and performing and supervising the operational functions essential to the effective operations of the branch in support of the Branch Manager and achievement of branch goals and organizational goals. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater.” - Demonstrate on an individual basis as well as lead branch team to a high level of accuracy related to branch operating procedures to include all types of member transactions including new accounts/account closing, cash handling, dual control, daily work documentation procedures including balancing all work and cash-related transactions. - Assist Branch Manager with identification of staff performance issues as appropriate. - Conduct member interviews to assess financial needs; offer appropriate services/products including referrals for the potential sale of a loan and/or products related to loans; offer deposit products and services to help members achieve financial goals. - Open, close, and service member accounts in a timely and accurate manner. - Perform appropriate override functions for the Member Service Representatives as allowed under core system permissions. - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act. Location and Travel Requirements - Greater Nevada Credit Union’s Golden Valley branch: 1095 North Hills BoulevardReno, Nevada 89506 - Located in an idyllic small community in beautiful Northern Nevada - No travel required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred QualificationsSkills & Competencies - Prior financial institutuion/banking experience preferred  - Strong supervisory, leadership, and coaching skills - Cash-handling and balancing skills - Effective relationship building skills - Excellent verbal and written communication skills - Sales experience - Ability to work in a fast-paced environment - Experience troubleshooting TCRs, cash-dispensing machines, coin machines, etc. preferred Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.    
Job ID
2021-2511
Type
Full-Time (40 Hours)
Location : Name Linked
Golden Valley Branch
Default: Location : City
Reno
Greater Nevada Credit Union is looking for an dedicated team player with a passion for Helping More People Live Greater!  About The Position: The Technology Specialist is primarily responsible for supporting front and back-office technology, key to Greater Nevada’s business.  Primary position functions and areas of ownership include assisting Greater Nevada staff in resolving their software and hardware related problems; serve as primary contact for critical support issues both in person or over the phone; operate back-office equipment; and serve as primary owner of identified line of business applications, including implementation, updates, maintenance and troubleshooting throughout the application lifecycle. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater." - Provide outstanding support and customer service to resolve Greater Nevada client groups while ensuring the highest level of satisfaction. - Serve as primary contact for installation and maintenance of new and/or existing desktops, laptops, printers and other peripheral equipment, including periodic maintenance of various hardware/software and assisting in the implementation and maintenance of data security protocols and procedures. - Promptly enter, track, update and resolve IT issues or service requests via the IT Service Desk software and/or escalate to the appropriate teams when necessary. - Possess proficient knowledge of current Microsoft Windows operating systems and productivity applications as well as knowledge of TCP/IP networks; both in theory and implementation. - Maintain complete and accurate documentation for all areas of information technology utilized by Greater Nevada. This includes: accurate count of software/hardware inventory and licenses and any troubleshooting or problems that arise on a per incident basis. Location and Travel Requirements - Greater Nevada Credit Union's Eagle Station location: 451 Eagle Station LaneCarson City, NV 89701 - Located in an idyllic small community in beautiful Northern Nevada - No travel required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred QualificationsSkills & Competencies - Customer service skills  - Troubleshooting skills - Experience with Microsoft Windows 10 - Hardware/software installation/support (A+ certification desired) - Active Directory knowledge - Tech Savvy - Nimble Learning - Communicates Effectively - Being Resilient - Instills Trust Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job ID
2021-2508
Type
Full-Time (40 Hours)
Location : Name Linked
Eagle Station
Default: Location : City
Carson City
Greater Nevada Credit Union is looking for an experienced professional with a passion for Helping More People Live Greater!  About The Position: The Information Security Engineer is responsible for the day-to-day operations of the in-place security solutions for identification, investigation, resolution and documentation of security incidents.  In addition he/she will be the primary administrator of Greater Nevada’s information security systems including configuration, troubleshooting, monitoring and maintenance. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater." - With direction from the Information Security Manager, serve as a technical security SME partnering with, and supporting, the Business Solutions and Systems Support organizations. Ensure our current cybersecurity tool-sets and platforms are deployed and configured optimally with our business needs and risk thresholds in mind. - Monitor and analyze alerts and detections from monitoring tools, vulnerability assessments and penetration tests. Utilize this data to identify and mitigate cybersecurity risk. - Drive continuous improvement of security processes and controls. Strive for defense in depth; ensuring that security tools and solutions are tightly integrated into the infrastructure. - Perform regular analysis of specified logging, intrusion detection, spam/malware filters, firewall event reporting, proxy filter, reporting on and escalating potential business threats and risks. - Assume a primary role in Greater Nevada’s Incident Response Team serving as a technical resource in the discovery, investigation and response phases of the incident response process. Location and Travel Requirements - Greater Nevada Credit Union's Eagle Station location: 451 Eagle Station LaneCarson City, NV 89701 - Located in an idyllic small community in beautiful Northern Nevada - No travel required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred Qualifications - Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) certifications is a plus - Previous financial institution experience is a plus - Experience managing vendor, contractor or supplier relationships is a plus - Desire to learn new technologies is a plus Skills & Competencies - Proficient in Cisco route/switch/firewall configuration and troubleshooting - Experience monitoring, managing, and configuring security tools including SIEM, IDS/IPS, VPN, DNS, spam/phish tools, anti-malware, endpoint security, NAC, MDM, and Microsoft GPOs - Familiarity with gathering and preserving incident evidence, documenting incident intelligence and reporting incident information in clear, concise, understandable terms - Knowledge of basic project management principles and practices - Strong oral and written communication skills, strong critical thinking and problem solving skills; self-motivated with the ability to effectively prioritize multiple projects; ability to work with people in a team environment and deal effectively with changing project priorities - Experience managing vendor and supplier relationships - Experience with basic Disaster Recovery (DR) and High Availability (HA) system configurations - Knowledge of basic cybersecurity & financial audit principles - Demonstrated expertise running high level system upgrades or new solution deployments in a LAN/WAN environment Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job ID
2021-2506
Type
Full-Time (40 Hours)
Location : Name Linked
Eagle Station
Default: Location : City
Carson City
Greater Nevada Credit Union is looking for a experienced professional with a passion for Helping More People Live Greater!  About The Position: The Digital Marketing Analyst is responsible for creating content that shares our story and passion, promotes our brand, and drives impact across many different digital platforms. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater.” - Write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, and other digital and traditional channels. - Create and oversee the development of content with a story-first approach. Develop compelling narrative that motivates, inspires, educates, informs, sells, and provides information across a wide variety of digital platforms. - Translate marketing objectives into cohesive content strategy and follow company brand guidelines to ensure their messaging is consistent with our guidelines, values, and mission. - Monitor and report on the impact of various content marketing efforts as it relates to key performance indicators (KPIs) for the marketing department. - Oversee the execution and effectively manage digital marketing initiatives and projects that will have varying levels of priority and deadlines. Location and Travel Requirements - Located at Greater Nevada's Silver Sage location: 4070 Silver Sage Drive Carson City, NV 89701 - Located in an idyllic small community in beautiful Northern Nevada Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred Qualifications - Minimum 5 years experience - Experience working in a marketing agency preferred   Skills & Competencies - Knowledge in all things revolving around search engine optimization (SEO) performance for digital initiatives by understanding technology and regulatory changes. - Experience in driving qualified leads through digital channels by collecting analytics, analyzing performance, and optimizing paid, organic, and content marketing initiatives. - Experience in identifying, selecting and publishing content for our digital and traditional channels. - Experience in developing analytics and insights for stakeholder consideration to enhance future campaign performance. - Experience in working in various content management systems for websites, email/CRM, and digital displays; plus experience in the Adobe Creative Suite and Microsoft Office Suite products. - Manages complexity - Optimizes work processes - Strategic mindset - Tech-savvy - Collaborates Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.    
Job ID
2021-2505
Type
Full-Time (40 Hours)
Location : Name Linked
Silver Sage
Default: Location : City
Carson City
Greater Nevada Credit Union is looking for an effective professional with a passion for Helping More People Live Greater! About The Position: Senior Member Service Representative is responsible for performing and leading sales and service functions within the branch under the direction of the Branch Manager to successfully achieve branch and organizational goals.  Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater." - Demonstrate high level of accuracy related to branch procedures to include all types of member transactions including new accounts/account closing, cash handling and dual control, branch opening and closing, and act in the absence of the Branch Manager. - Conduct member interviews to assess financial needs; offer appropriate services/products including referral for the potential sale of a loan and/or products related to loans; offer deposit products and services to help members achieve financial goals. - Open, close, and service member accounts in a timely and accurate manner. - Meet production goals established by management to include product/loan sales referrals. - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act. Location and Travel Requirements - Greater Nevada Credit Union’s Eagle Station branch: 451 Eagle Station LaneCarson City, Nevada 89701 - Located in an idyllic small community in beautiful Northern Nevada - No travel required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred QualificationsSkills & Competencies - Leadership and coaching skills - Ability to handle member escalations - Cash handling skills - Effective relationship building skills - Excellent verbal and written communication - Analytical and problem solving skills - Experience in sales - Ability to work in a fast paced environment - Action oriented - Collaborates - Decision quality - Develops talent - Drives engagement Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job ID
2021-2493
Type
Full-Time (40 Hours)
Location : Name Linked
Eagle Station Branch
Default: Location : City
Carson City
Greater Nevada Credit Union is looking for an dedicated professional with a passion for Helping More People Live Greater!  About The Position: The Branch Manager II is responsible for supervising and leading the branch sales team of a Level II branch to success in achieving production goals. Responsibilities include planning, organizing, directing, and controlling all branch activities. This position coaches and supervises branch operations to insure efficient operations and excellent member service. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater.” - Monitor and evaluate branch sales activities to insure the achievement of sales, service and financial performance goals. - Manage assigned operations within established budgetary guidelines where possible, or proactively acquiring approval for budget variances where deviations are required. - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act. Location and Travel Requirements - Greater Nevada Credit Union’s Spanish Springs branch: 1101 Los Altos ParkwaySparks, Nevada 89436 - Located in an idyllic small community in beautiful Northern Nevada - No travel required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred QualificationsSkills & Competencies - Effective Leadership and Motivational skills - Effective Relationship Building and Business Development Skills - Effective Sales Skills and Experience - Excellent Communication Skills and Analytical and Problem Solving Skills - Goal Oriented Experience - Bilingual is a plus - Drives engagement - Builds effective teams - Ensures accountability - Develops talent - Decision Quality Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job ID
2021-2484
Type
Full-Time (40 Hours)
Location : Name Linked
Spanish Springs Branch
Default: Location : City
Sparks
Greater Nevada Credit Union is looking for a detail-oriented team player with a passion for Helping More People Live Greater!    About The Position:   The Loss Mitigation Support Representative is responsible for supporting the overall Risk Management department by handling a variety of responsibilities that include conducting loss mitigation functions that impact department performance ratios (delinquency) relative to a variety of accounts. The position is responsible for helping to reduce losses for the Credit Union by managing a portfolio of accounts and minimizing risk exposure by focusing on collections of defaulted loans both in a pre-collections, collections, and recovery.   Who We're looking for:   Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values:   - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright" rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve.   These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work. To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you:   - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with.   Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care:   - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do.   What You'll Be Doing   - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater.” - Coordinate payment arrangements with members, and follow up in a timely manner on such arrangements, properly documenting accounts as contact with each member is made. - Promote Loan Modifications and Deferments to support GNCU’s membership and contribute to a reduction of overall delinquencies by negotiating solutions that are mutually beneficial to the client and Company. - Prepare payment agreements for negative share accounts and follow-up on payments. - Perform logistical, organizational, and report generation duties to support the efficient operation of the assigned areas of expertise, to include the preparation and maintenance of needed reports, tracking statistical information for those reports and balancing the identified reports. - Coordinate and process bankruptcy litigation. - Review and analyze transactions and create reports for Federal BSA filing. - Assist with card disputes and fraud investigations.   Location and Travel Requirements   - The Loss Mitigation Specialist will be located at Greater Nevada Credit Union’s Eagle Station location:   451 Eagle Station Lane Carson City, NV 89701   - Located in an idyllic small community in beautiful Northern Nevada - No travel required   Compensation   - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal   Preferred Qualifications   - Financial Institution and collection experience preferred - Call center experience is a plus - Bilingual is a plus   Skills & Competencies   - Enthusiastic learner - Detail-oriented - Self-starter with excellent time management skills - Negotiation skill - Positive Attitude - Ability to work as part of a team - Excellent verbal communication skills   Physical Demands   - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.).   Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job ID
2021-2481
Type
Full-Time (40 Hours)
Location : Name Linked
Eagle Station
Default: Location : City
Carson City
Greater Nevada Credit Union is looking for a driven professional with a passion for Helping More People Live Greater!  About The Position: The Commercial Services Specialist is primarily responsible for selling the benefits of Greater Nevada Credit Union membership by building and developing business relationships with a large company focus.  Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater.” - Support GNCU branches with member request for loans (rates, terms and conditions), Merchant Services, Remote Deposit Capture and Online Wires/ACH while abiding by company policies and procedures. - Partner with civic and business organizations to help create community wide awareness, grow membership and deepen relationships among current and prospective businesses and members. - Serve as the primary liaison between GNCU and business members to maintain and expand existing relationships. - Identify and contact new businesses to position GNCU as a valuable financial institution. - Provide support and actively participate in local Chambers of Commerce, the Economic Development Authority Western Nevada (EDAWN), and the Northern Nevada Development Authority (NNDA), and other organizations. - Provide input and assistance to Greater Nevada’s Marketing Department in developing marketing materials to enhance overall business development opportunities. - Coordinate and conduct trade shows, benefit fairs and on-site visits. - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act. Location and Travel Requirements - Greater Nevada Credit Union’s Reno Operations Center: 9790 Gateway DriveReno, NV 89521 - Located in an idyllic small community in beautiful Northern Nevada Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred Qualifications - Previous commercial deposit experience preferred - Business to business sales experience preferred - Outside sales experience preferred Skills & Competencies - 2+ years financial institution experience - Excellent organizational and analytical skills - Action oriented - Manages ambiguity - Communicates effectively - Manages complexity - Situational adaptability Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job ID
2021-2477
Type
Full-Time (40 Hours)
Location : Name Linked
Reno Operations Center (ROC)
Default: Location : City
Reno
Greater Nevada Credit Union is looking for an outgoing and experienced professional with a passion for Helping More People Live Greater!  About The Position: The Recruiter performs a variety of professional, technical, and analytical recruiting activities in support of all Greater Nevada companies.  This position must hold a solid understanding of market conditions, be active on social media forums, attend career fairs, make cold calls, and other creative methods to locate qualified individuals. This position is also responsible for establishing partnerships with local college campuses or universities to establish future talent pipelines of talent. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater.” - Develops and implements recruiting strategies that provides full life-cycle recruitment support for all open vacancies for all Greater Nevada companies. - Identifies, targets, and proactively recruits qualified candidates to fill company openings utilizing various techniques and tools (resume databases, employee referrals, college recruiting, career fairs and social networking); ensures positions are filled in a timely manner. - Develops, maintains, and actively works the database of potential candidates by documenting correspondence with potential employees in order to provide hiring managers with a pool of qualified applicants. - Ability to establish effective internal and external working relationships is essential. Location and Travel Requirements - This role is based on a hybrid model; a portion of the Recruiter's time can be spent working remotely.  - When in office, the Recruiter will be based out of Greater Nevada Credit Union’s Reno Operation Center: 9790 Gateway DriveReno, NV 89521 - Some travel is required, including travel to job fairs and other events  Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred Qualifications - Experience with LinkedIn Recruiter and iCIMS preferred - Connected to and knowledgeable about Nevada and job market is a plus - Experience recruiting for the financial/mortgage industry is a plus Skills & Competencies - 2-5 years full cycle recruiting experience - Experience utilizing social media and other online resources to attract talent - Experience with an online applicant tracking system - Ability to establish effective internal and external working relationships is essential - High level attention to detail Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job ID
2021-2472
Type
Full-Time (40 Hours)
Location : Name Linked
Reno Operations Center (ROC)
Default: Location : City
Reno
Greater Nevada Credit Union is looking for a dedicated leader with a passion for Helping More People Live Greater! About The Position: The Consumer Lending Manager is responsible for providing oversight and effective motivational leadership to the Consumer Lending Sales and Underwriting teams in achieving sales, production and credit quality goals. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater." - Achieve assigned direct and indirect sales and production goals on an ongoing basis. - Lead and direct all Consumer Lending sales and underwriting initiatives and evaluate individual and overall performance of assigned areas. - Maintain up to date knowledge of assigned areas by participating in conferences and educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations. - Approve, deny or modify loan requests according to borrower qualifications and Greater Nevada lending policies, underwriting guidelines and loan pricing requirements. - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act. Location and Travel Requirements - Greater Nevada Credit Union’s Eagle Station location: 451 Eagle Station LaneCarson City, NV 89701 - Located in an idyllic small community in beautiful Northern Nevada - No travel required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred QualificationsSkills & Competencies - Previous experience leading or supervising a Consumer Loan Sales team - Demonstrated management, leadership and interpersonal skills - Innovative and critical thinking with the ability to solve problems - Ability to build meaningful relationships with clients and co-workers - Great communication and time management skills - Relies on a mixture of analysis, wisdom, experience, and judgment when making decisions - Develops others through coaching, feedback, exposure, and stretch assignments - Monitors progress by maintaining dialogue on work and results - Attracts and selects diverse and high caliber talent - Has a track record of exceeding goals successfully Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  
Job ID
2021-2471
Type
Full-Time (40 Hours)
Location : Name Linked
Eagle Station
Default: Location : City
Carson City
Greater Nevada Credit Union is looking for a driven team-player with a passion for Helping More People Live Greater! About The Position: The Operations Support Specialist is responsible for operational functions as a support to services provided to members. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater.” - Perform quality control and ongoing maintenance of membership retirement plans and accounts. - Review and maintain member statement and various daily notices, providing additional support to miscellaneous organizational notifications and campaigns. - Maintain debit card portfolio in the form of stock management, special orders, ordering errors, and ongoing card maintenance. - Process incoming deposits via mail as well as returned mail. - Resolution of legal account research requests, such as subpoenas or summons requested by government authorities, as well as incoming verification of deposits. Location and Travel Requirements - Greater Nevada Credit Union’s Silver Sage location: 4070 Silver Sage DriveCarson City, Nevada 89701 - Located in an idyllic small community in beautiful Northern Nevada - No travel required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred QualificationsSkills & Competencies - Demonstrates strong teamwork - Proficient in Microsoft Office products - Detail-oriented - Action-oriented - Analytical - Nimble learning - Communicates Effectively - Interpersonal Savvy - Resourcefulness Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  
Job ID
2021-2464
Type
Full-Time (40 Hours)
Location : Name Linked
Eagle Station
Default: Location : City
Carson City
Greater Nevada Credit Union is looking for a detail-oriented professional with a passion for Helping More People Live Greater! About The Position: The Branch Operations Specialist is responsible for performing service functions, generating sales referrals, and performing and supervising the operational functions essential to the effective operations of the branch in support of the Branch Manager and achievement of branch goals and organizational goals. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater.” - Demonstrate on an individual basis as well as lead branch team to a high level of accuracy related to branch operating procedures to include all types of member transactions including new accounts/account closing, cash handling, dual control, daily work documentation procedures including balancing all work and cash-related transactions. - Assist Branch Manager with identification of staff performance issues as appropriate. - Conduct member interviews to assess financial needs; offer appropriate services/products including referrals for the potential sale of a loan and/or products related to loans; offer deposit products and services to help members achieve financial goals. - Open, close, and service member accounts in a timely and accurate manner. - Perform appropriate override functions for the Member Service Representatives as allowed under core system permissions. - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act. Location and Travel Requirements - Greater Nevada Credit Union’s South Reno branch: 6745 Sierra Center PkwyReno, Nevada 89511 - Located in an idyllic small community in beautiful Northern Nevada - No travel required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred QualificationsSkills & Competencies - Prior financial institutuion/banking experience preferred  - Strong supervisory, leadership, and coaching skills - Cash-handling and balancing skills - Effective relationship building skills - Excellent verbal and written communication skills - Sales experience - Ability to work in a fast-paced environment - Experience troubleshooting TCRs, cash-dispensing machines, coin machines, etc. preferred Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  
Job ID
2021-2457
Type
Full-Time (40 Hours)
Location : Name Linked
South Reno Branch
Default: Location : City
Reno
Greater Nevada Credit Union is looking for an enthusiastic team-player with a passion for Helping More People Live Greater!  About The Position: The Development Specialist supports all Greater Nevadans in exploring and identifying skill development and career-pathing opportunities. The primary focus for the Development Specialist is to be a trusted resource for all eligible Greater Nevadan’s in the areas of development, advancement, skill-building, and program implementation. Will work with all levels of leadership and staff as a member of the Development and Growth Team. Conducts interviews or assessments to help identify the individual's strengths and interests and collaborates to develop a path for development. Works in conjunction with the Leader and employee to upskill within existing position family. Makes recommendations for training or development opportunities to meet career-ready position objectives.   Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members. To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work. To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together. As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Conducts needs analysis; determines training or development objectives and researches resource options; consults with department leadership to identify training path - Collaboratively proposes development path by identifying courses of action, researches learning options to develop skills, knowledge, and abilities - Coaches in compliment to Leader and Development and Growth Team; counsels employees on personal and professional development and career opportunities - Gathers feedback information and monitors the effectiveness of development plan and effectiveness - Builds credibility through impeccable facilitation of all programs. - Familiarity with the ADDIE process to assess, design, develop, implement and evaluate D&G opportunities. Monitors and reports on progress; adjusts plans accordingly.   Location and Travel Requirements - Hybrid Role - Occasional travel may be required  Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred QualificationsSkills & Competencies   - Exceptional verbal and written communication skills   - Proven experience in training, facilitation, instructional design, organizational development, and/or virtual learning is required   - Knowledgeable about a variety of learning and development delivery options and methods   - Ability to evaluate and research training options and alternatives   - Extremely proficient with Microsoft Office Suite, including, but not limited to, PowerPointOutlook, Excel, and Word. Smartsheets experience is preferred. Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater. Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  
Job ID
2021-2441
Type
Full-Time (40 Hours)
Location : Name Linked
Eagle Station
Default: Location : City
Carson City
Greater Nevada Credit Union is looking for a dedicated team player with a passion for Helping More People Live Greater!  About The Position: The Senior Call Center Representative (Sr. CCR) is responsible for performing the functions of Call Center Representatives and Video Member Service Representatives to include general sales and service functions through telephone calls, outbound calls, video channels and all other forms of electronic communication. Under the direction of the Member Resource Center Manager, the Sr. CCR is also responsible for assisting members and GNCU staff with complex or advanced sales and service requests. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater.” - Consistently perform at high levels of effectiveness through communication with members telephonically, through video and online digital communication channels. - Meet performance goals established by management including product sales/referrals and number of member interactions per hour via phone, video or electronic communication channels. - Effectively and accurately communicate with members in writing via secure messaging, chat, text, email or fax. - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act. Location and Travel Requirements - Greater Nevada Credit Union’s Reno Operations Center: 9790 Gateway DriveReno, NV 89521 - Located in an idyllic small community in beautiful Northern Nevada - No travel required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred Qualifications - Previous call center experience preferred  - Bilingual is a plus Skills & Competencies - Enjoy working with the public over the phone and through video chat - Effective verbal communication skills - Effective relationship building skills - Effective time management skills - Problem resolution skills and experience - Optimizes work processes - Drives engagement - Self-development - Action oriented - Decision quality Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  
Job ID
2021-2428
Type
Full-Time (40 Hours)
Location : Name Linked
Reno Operations Center (ROC)
Default: Location : City
Reno
Greater Nevada Credit Union is looking for a sales-driven professional with a passion for Helping More People Live Greater! About The Position: The Dealer Relationship Coordinator is responsible for cultivating and sustaining effective indirect vehicle, RV and retail sales contract (indirect lending) relationships in order to achieve loan production performance expectations.  Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater." - Use established sales techniques to grow indirect lending dealer relationships. This includes personal contact with business partners, members, and the general public at large. - Provide accurate and complete applicant information when submitting indirect loan requests for underwriting decisions. - Achieve loan production expectations through approved indirect lending channels. - Deliver complete and accurate applicant information to processing and underwriting within established time frames. - Participate in external indirect lending events, sales, conferences, and general public contact events as determined by the Consumer Loan manager. - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act. Location and Travel Requirements - The individual in this role will have the opportunity to work remotely out of Las Vegas, Nevada.  - Travel to dealership locations/client visits is required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred QualificationsSkills & Competencies - Business to business sales experience - Effective written and verbal communication skills - Strong attention to detail - Self motivation and a self starter - Ability to work positively and cooperatively with staff and business partners - Establishes and maintains effective vendor relationships - Adjusts to fit different audiences when providing detailed information - Builds and delivers solutions that meets dealer expectations - Understands the impact of local and national trends of the marketplace Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  
Job ID
2021-2425
Type
Full-Time (40 Hours)
Location : Name Linked
Remote in Las Vegas, NV
Default: Location : City
Las Vegas
Greater Nevada Credit Union is looking for outgoing team players with a passion for Helping More People Live Greater! Member Service Representative Positions Available at the following locations:  Greater Nevada Credit Union's Elko branch: 1211 Idaho St. Elko, NV 89801   Greater Nevada Credit Union's Ely branch (30-hours): 1008 Veteran's Blvd Ely, NV 89301 About The Position: The day to day job duties of a Member Service Representative are to perform transactional services and promote Greater Nevada programs and products in support of our members’ financial goals.  Additionally, in this position, one will focus on offering quality financial services to members and prospective members. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater.” - Open, close, and process transactions on member accounts - Maintain the highest level of confidentiality with all member information - Maintain knowledge of Greater Nevada Credit Union products and services to provide the best experience in helping members achieve their financial goals - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act - Comply with all financial industry regulatory compliance guidelines Travel Requirements - No travel required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred QualificationsSkills & Competencies - Previous customer/member service experience - Previous experience selling or referring products or services - Effective relationship building - Exhibits a friendly and outgoing personality - Enjoys working directly with the public - Effective communication - Active listening and problem-solving skills - Time management - High level of attention to detail - Possess effective written and verbal communication skills Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.    
Job ID
2021-2395
Type
Full-Time (40 Hours and 30 Hours)
Location : Name Linked
Multiple Locations: Ely and Elko
Greater Nevada Credit Union is looking for outgoing team players with a passion for Helping More People Live Greater! Member Service Representative Positions Available at the following locations:  Greater Nevada Credit Union's Fernley branch (30-hours): 1510 E Newlands Road Fernley, NV 89408   Greater Nevada Credit Union's Eagle Station branch: 481 Eagle Station Lane Carson City, NV 89701   Greater Nevada Credit Union's Dayton branch (30-hours): 555 US Highway 50 Dayton, NV 89403   Greater Nevada Credit Union's North Carson branch: 4131 North Carson Street Carson City, NV 89706 About The Position: The day to day job duties of a Member Service Representative are to perform transactional services and promote Greater Nevada programs and products in support of our members’ financial goals.  Additionally, in this position, one will focus on offering quality financial services to members and prospective members. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater.” - Open, close, and process transactions on member accounts - Maintain the highest level of confidentiality with all member information - Maintain knowledge of Greater Nevada Credit Union products and services to provide the best experience in helping members achieve their financial goals - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act - Comply with all financial industry regulatory compliance guidelines Travel Requirements - No travel required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred QualificationsSkills & Competencies - Previous customer/member service experience - Previous experience selling or referring products or services - Effective relationship building - Exhibits a friendly and outgoing personality - Enjoys working directly with the public - Effective communication - Active listening and problem-solving skills - Time management - High level of attention to detail - Possess effective written and verbal communication skills Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.    
Job ID
2021-2394
Type
Full-Time (40 Hours and 30 Hours)
Location : Name Linked
Multiple Locations: Carson City, Dayton, and Fernley
Greater Nevada Credit Union is looking for outgoing team players with a passion for Helping More People Live Greater! Member Service Representative Positions Available at the following locations:   Greater Nevada Credit Union's South Reno branch: 6745 Sierra Center Pkwy Reno, NV 89511   Greater Nevada Credit Union's Vista branch: 120 Salomon Ct. Sparks, NV 89434   North West Reno5150 Mae Anne AvenueReno, Nevada 89523About The Position: The day to day job duties of a Member Service Representative are to perform transactional services and promote Greater Nevada programs and products in support of our members’ financial goals.  Additionally, in this position, one will focus on offering quality financial services to members and prospective members. Who we're looking for: Before we get into the specific details of this position’s requirements and qualifications, let's focus on the bigger picture of Greater Nevada, and what makes a Greater Nevadan. At Greater Nevada, our passion is Helping More People Live Greater. When we say "people," we mean every single person who we interact with or could interact with, from our team members to our community members.   To do this, we practice CARE with our Values: - We Care Genuinely. - We build relationships because we know that we are Greater Together. - We Stay Trustworthy as we serve our communities. - "Be Bright"rings in our ears as we find custom solutions that meet our members' needs. - We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be. - In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve. These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 73,000 members and thousands upon thousands of people through our community and philanthropic work.   To live by those values, we make a deal with every single one of our team members—the CARE Deal. It's a win-win agreement that we shake hands-on at the beginning of our relationship together.   As a Greater Nevadan, that means we make four promises to you: - Compensation and Benefits – We offer Greater Pay and Greater Benefits, including: - Competitive compensation - Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents - Health Savings Account contributions - Supplemental insurance and life insurance plans - Paid time off, including vacation and sick time, 11 annual paid holidays, eight hours of personal leave, and sabbatical leave after seven years of employment - Paid time to volunteer and make a contribution to the community - Employee product and service discounts - Advancement – We strive to be a place where you can grow into your next career move, without having to leave the Greater Nevada family. So, we offer extensive training and development opportunities for each employee. Our continuous coaching culture allows for more direct and regular performance feedback and compensation. - Recognition – We invest time, energy, and resources to find creative, impactful, and fun ways to deliver recognition that fits each Greater Nevadan's successes. - Environment - Nobody wants to come to work in a place that's dull and filled with drudgery all day long. So, part of our side of the deal is ensuring you have a great place to work in and great people to work with. Our CARE deal goes both ways, so here's how we expect each team member to demonstrate they care: - Competence – Greater Nevadans know how to do their job and do it well—or they know how to access the resources they need to accomplish great things. - Attitude – We don't expect team members to plaster a fake smile on their faces every day, but we do expect them to bring their best attitude to work and strive for greatness. - Relationship building - We put a lot of emphasis on building build strong relationships with members, clients, coworkers, and the communities that we serve. Why? Because those connections enable us to live our passion: Helping More People Live Greater. - Effectiveness – We ask each Greater Nevadan to be productive, efficient, and successful at the work they do. What You'll Be Doing - Effectively demonstrate our passion and purpose as a non-profit organization by “Helping More People Live Greater.” - Open, close, and process transactions on member accounts - Maintain the highest level of confidentiality with all member information - Maintain knowledge of Greater Nevada Credit Union products and services to provide the best experience in helping members achieve their financial goals - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act - Comply with all financial industry regulatory compliance guidelines Travel Requirements - No travel required Compensation - Compensation is dependent on experience - Competitive compensation and Greater Benefits are part of our deal Preferred QualificationsSkills & Competencies - Previous customer/member service experience - Previous experience selling or referring products or services - Effective relationship building - Exhibits a friendly and outgoing personality - Enjoys working directly with the public - Effective communication - Active listening and problem-solving skills - Time management - High level of attention to detail - Possess effective written and verbal communication skills Physical Demands - While performing the duties of your job, you may regularly be required to sit/stand and use a keyboard, mouse, phone, and multiple monitors for an extended period (including repetitive motions with hands, fingers, arms, etc.). Our Commitment to Diversity, Inclusion, Equality and Opportunity At Greater Nevada, we believe that diversity makes us greater. When our team reflects the communities we serve, we can truly fulfill on our promise of Helping More People Live Greater.   Greater Nevada is an equal opportunity employer. Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.   Nevada, USA    
Job ID
2021-2393
Type
Full-Time (40 Hours and 30 Hours)
Location : Name Linked
Multiple Locations: Reno and Sparks
Greater Nevada Credit Union is currently seeking a part-time Call Center Representative to join our Member Resource Center (Call Center) in Reno, Nevada.   As a Greater Nevada employee, you are expected to promote the products, services and image of Greater Nevada on a continuing basis to personnel, members, volunteers, business partners and the community at-large. This is expected to be done by demonstrating the employee’s elements of Greater Nevada’s C.A.R.E. culture that are Competence, Attitude, Relationship Building, and Effectiveness through appropriate words and actions.   The day to day job duties of a Call Center Representative will involve building relationships through the telephone and electronic communication with members, assisting members with teller transactions and recommending products that best fit members’ financial needs.   Apply today and see what it means to Live Greater!   Essential Functions of the Job - Effectively demonstrate our vision and purpose as an organization by “Helping More People Live Greater” - Open, close, and process transactions on member accounts - Maintain the highest level of confidentiality with all member information - Recommend appropriate products and services to help members achieve their financial goals - Maintain knowledge of all Greater Nevada Credit Union products and services - Apply appropriate procedures and reporting requirements of the Bank Secrecy Act - Comply with all regulatory compliance guidelines Preferred Qualifications Skills - Ability to work as part of a team - Previous call center experience preferred - Excellent  verbal communication skills - Effective relationship building skills - Ability to proficiently utilize a computer and computer applications - Bilingual is a plus Competencies - Effective communication - Problem solving - Time management - High level of attention to detail Physical Demands - While performing the duties of your job you may regularly be required to sit and use a keyboard (including repetitive motions with hands, fingers, arms, etc.). Benefits - HSA Employer Contribution - Medical, Dental, Vision - 401k and Match - Federal Holiday Paid Time Off - Vacation and Sick time - Supplemental Insurance Plans - Life Insurance  
Job ID
2021-2378
Type
Part-Time
Location : Name Linked
Reno Operations Center (ROC)
Default: Location : City
Reno